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Conducting UX Research Interviews Part 1 Video: https://youtu.be/wF42nggeNgc
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This video is the second part of a 2 part series going over the basics of how to conduct UX research interviews! The 1st part of the series, linked above, covered determining research goals, recruiting participants, and writing an interview guide.
This part covers conducting / moderating research interviews, analyzing the data from those interviews, and reporting what you learn. Hopefully these 2 videos combined can help you get started on gathering valuable information to improve the things that you work on! Have more questions? Feel free to leave a comment and hopefully I or someone else can help you out. :)
Learn How to Conduct UX Research Interviews Part 1 - Setting Goals, Recruiting, & Writing Questions
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This video covers the key things that you need to think about when considering running your own UX research interviews. This video is a part of a multi-video series that goes over how to set research goals, how to recruit participants, and how to write an interview guide. These are the first and also some of the most important steps when it comes to improving your product based on real user feedback. Running UX research interviews takes a lot of practice, and may seem awkward at first, but hopefully this video can help set you on the path to learn some additional tricks and tips to get you researching that much better. Have questions or comments about UX research or running research interviews? Ask in the comments section! I'll do my best to help out where I can.
Learn How to Improve UX with Nielsen's 10 Usability Heuristics
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Link to the Nielsen Normal Groups article (published in 1995!): https://www.nngroup.com/articles/ten-usability-heuristics/
Excellent UX design is much easier said than done. We can always do our best to do what is right for the people using our designs, but it's very easy to forget some of the most basic things when you don't have a list to double check. That's where Jakob Nielsen's 10 usability heuristics are an excellent resource.
Each one of these 10 heuristics serves as a checklist item to ensure that you're doing the right things to make for the best user experience possible. I'll talk over each one of these 10 items breaking down what the descriptions mean, and also showing some real world examples of them in use.
Hopefully you find it helpful, and as always, I look forward to seeing your thoughts around the subject in the comments section. :)
Learn What is Card Sorting and How It Helps Improve Product UX
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Nielsen Norman Group article on card sorting - https://www.nngroup.com/articles/card-sorting-definition/
This video goes some high level information about how to run card sorting tests. Card sorting is a great way to uncover how your users think about various pieces of information, a.k.a. to uncover their mental models. This is a commonly used technique in UX research, and will greatly benefit your projects once you learn how to do it! It's very easy to conduct, and the information gained can provide immense value to the projects you're working on.
Card sorting is IDEAL for working through website or product information architecture as it will help you learn more about how people categorize content. When you can understand how people categorize and group various pieces of information, you can quickly find a path to making that information easy to discover.
Have any questions about what you've seen in the video? Feel free to leave a comment!